The pandemic of 2020 nudged us to move towards a digital world. This shift has come up with many opportunities and a few challenges. One among them is effective communication that helps you create a rapport with employees in the physical world and remote presence.
Effective leadership communication is a crucial driving force for a company’s success. Leaders are responsible for building trust within organizations and motivate growth at a personal level and for the company as well.
Good knowledge of English will help you communicate well and be understood. You must be professional, polite, and confident with your English ability. You need to know the right language- vocabulary, idioms, and phrases that managers must use.
Let’s cruise into the aspects to understand how business English will help you.
Why must you be conversant in English for leadership roles?
For most working adults, being fluent in general English is adequate, but you, as a senior manager and a leader need more. You need to be proficient at an advanced level because you are in-charge of making changes, influencing people around you, and helping businesses grow.
Can communicate openly
When you are confident with your English ability, you don’t have to avoid phrases. Your words will define you, so make sure you don’t alienate yourself.
Confidence breeds within us grace. When you know what to say and what to avoid, you won’t end up belittling anyone. Even you can tell a negative feedback making it sound constructive. When you start spreading professional happiness, your team will respect you.
Can build trust and better professional relationship
If you are at an impasse with a team member or a colleague, the manner in which you speak will help build a better relationship instead of letting it go sour.
When you communicate with a deep understanding of others’ opinions and convey yours more clearly, you can develop healthier and more satisfying associations at work.
Avoid wrong communication
Maybe you don’t intend to say something, but you may end up offending or hurting sentiments due to a lack of vocabulary. Yes, that happens, and this not just creates a lousy workplace scenario but also lowers self-confidence.
With the right words and their usage, you will ace your conversation and not just build a delightful work ambiance, but that will raise your self-esteem too.
Poor leadership communication is often the main reason for lack of trust within an organization.
Remember that strong leaders communicate with flair.
3 Tricks to keep in mind
1. Avoid asking a “Why.”
Instead of questioning “Why,” to understand someone’s thought process, ask “What” or “How.”
For instance, instead of saying, “Why do you think so?” you can ask, “How is that relevant to our project?” The former will make the other person act defensive and feel like he has to justify his opinion; the latter approach will encourage him to add more perspectives.
2. Acknowledge others’ efforts
When an employee comes with a good idea or finishes a task efficiently, don’t just nod but appreciate using a few magical words. Kind words deliver results, and you create a team of happy and valued people.
3. Frame your statement with a value
Don’t just say anything forcefully. Maintain self-integrity and offer ethics by framing your sentences with the right words to impart positivity.
Becoming a leader and delivering leadership are two different things.
How you communicate, what you say, makes a huge difference.
I have shared a few clues on how to leverage your communication skill with Business English. There is more to know and accumulate.